Shipping

We’re happy to offer simple, transparent shipping for all orders.

Shipping Rates

  • Flat Rate Shipping: $5.99 on all orders

  • No hidden fees or surprise charges at checkout

Order Processing

  • Orders are typically processed within 1–3 business days (excluding weekends and holidays).

  • Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Timeframes

  • Delivery times vary depending on your location and carrier, but most orders arrive within 3–7 business days after shipment.

  • During peak seasons, holidays, or promotions, processing and delivery times may be slightly extended.

Shipping Carriers

We ship using trusted carriers to ensure your items arrive safely and on time. Carrier selection may vary based on item size, destination, and weather conditions.

Shipping Restrictions

At this time, we ship within the United States only. We do not ship to P.O. Boxes or APO/FPO addresses.

Questions or Concerns

If you have any questions about your order, shipping status, or delivery, please contact us at:

📧 info@kiwipetshop.com

We’re always happy to help and will get back to you as quickly as possible.